Privacy Policy
Effective Date:** 28th August 2024
Roam Rivals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personally identifiable information ("Personal Information") that you voluntarily provide to us when you register for an account, make a purchase, or otherwise interact with the Service. This may include:
- Name
- Email address
- Age
- Gender
- Other information you choose to provide
b. Non-Personal Information
We may also collect non-personally identifiable information ("Non-Personal Information") about you when you interact with the Service. This may include:
- Device information (e.g., IP address, browser type, operating system)
- Usage data (e.g., pages viewed, time spent on the Service, clickstream data)
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
a. Provide and Improve Our Services
We use your information to deliver, maintain, and improve our Services, including creating your account, processing your activities in challenges, and offering personalized experiences.
b. Communication
We use your contact details to send you updates, notifications, and promotional messages related to Roam Rivals, as well as responding to your inquiries.
c. Analytics and Performance
We use your information to analyze trends, monitor the performance of our Services, and improve the user experience.
d. Personalization
We use your information to offer tailored content and personalized recommendations, such as suggesting challenges that match your interests.
e. Marketing
With your consent where required, we may send you marketing communications about upcoming challenges, events, and other Roam Rivals news.
f. Legal and Compliance
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following ways:
a. Service Providers
We may share your information with trusted third-party service providers who perform services on our behalf, such as hosting, data storage, analytics, payment processing, and customer support.
b. Legal Obligations
We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to comply with the law, protect our rights, or ensure the safety of Roam Rivals and our users.
c. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such changes.
d. Consent
We may share your information with third parties when we have your consent to do so.
4. Your Choices and Rights
a. Access and Update Your Information
You can access, update, or delete your account information by logging into your account or contacting us directly.
b. Opt-out of Marketing Communications
You may opt-out of receiving promotional emails from us by following the instructions in those emails or adjusting your preferences in your account settings.
c. Location Data
You can control the collection of location data by adjusting the location settings on your device. However, disabling location data may limit your ability to participate in certain challenges.
d. Your Rights Under GDPR (For Users in the EU)
If you are located in the European Economic Area (EEA), you have certain rights under the GDPR, including:
Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request corrections to any inaccurate or incomplete personal information.
Right to Erasure: Request the deletion of your personal information under certain conditions.
Right to Restriction: Request that we limit the processing of your personal information in certain circumstances.
Right to Data Portability: Request that your personal information be transferred to another service provider in a structured, commonly used, and machine-readable format.
Right to Object: Object to the processing of your personal information in certain situations, including for direct marketing purposes.
To exercise any of these rights, please contact us at roamrival@gmail.com.
Permissions Usage
Roam Rivals requires access to your device's camera and gallery to enhance your experience and enable full functionality of the app. Below we outline how and why we use these permissions:
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Camera Access: We request access to your camera to allow you to take photos directly through the app. This feature is designed to enable you to quickly capture and share moments during events or activities facilitated by Roam Rivals. The camera is only activated when you initiate this function within the app.
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Gallery Access: We request access to your gallery to allow you to choose photos and videos to upload from your device. This function is essential for creating posts or updating your profile within the app. It helps in personalizing your experience and sharing content with your peers.
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Network Access: To access the internet, which is essential for almost all apps to retrieve data, synchronize user data, or send information to servers.
How We Use Your Data
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Data Usage: The images or videos captured or selected are used to enrich your user profile and to contribute to the community within Roam Rivals. They may be displayed on your profile or in event-related content, with your consent.
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Storage and Security: Photos and videos are stored securely on our servers as long as they are relevant to our service offerings. We implement advanced security measures to protect your data from unauthorized access, alteration, or destruction.
User Consent and Control
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Consent: Permission to access the camera and gallery is requested when you first use the respective feature. You have the option to deny or grant this permission.
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Revocation of Permissions: You can revoke these permissions at any time through the settings on your device. Revoking these permissions may affect the functionality available to you within the app.
Changes to Permissions Usage
We may update this section if changes to our app's features require modifications to how we request and use permissions. Users will be notified of any significant changes through updates to this privacy policy and direct app notifications.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is completely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Children's Privacy
Roam Rivals is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any third-party services you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date at the top. Your continued use of our Services after the changes go into effect constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Roam Rivals
Email: roamrivals@gmail.com
Address: F402 Marvel Ganga Fria Pune(412207)